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BBC Learning English | Talking business

Introduction

This course gives you useful language and phrases to improve
your spoken communication skills in English in different business situations.
Each section features audio, target language and a quiz – all of which are downloadable.
You’ll also have the opportunity to practise and test your understanding of the language.

Module 1: Telephone

Connecting
Messages
Wrong number
Appointments
Flights
Language Expert
Telephone Challenge

Module 2: Meetings

Meetings

Agenda setting
Interruptions
Agreeing and disagreeing
Any other business
Language Expert
Challenge

Module 3: Presentations

Presentations

Opening
Body
Questions
Tips
Language Expert
Challenge

Module 4: Negotiations

Negotiations

Tricky conversations
Resolving difficulties
Asking for a pay rise
Difficult clients

Language Expert
Challenge

Source

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